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Editing and managing your profile and business account

Once you are fully signed up you can add detailed information about your business and your farm/agent/processor profile.
When creating your business account, you will see the opportunity to add optional marketing information including a logo, the business’ website address and any other information you want to share.
This information is important because it’s what other traders see when you list an auction for sale on the StockX marketplace. It allows people to see who you are, what you offer and what you’re all about. So, keep it up-to-date in order to connect better with potential customers and partners!

Editing and managing your user account information and preferences

Click on your user icon in the top right hand corner of the page and click on Personal settings in the drop down menu. From here, you can change or update your details - user name, address, phone number/s and password.
You can also customise the text and emails messages you receive under Notifications. Notifications keep you up to date with what’s happening on the marketplace and help you manage the things you are interested in. For example, you can get notifications about your saved search matches and auctions that are closing soon. It’s worth setting up early to get the best StockX experience.

Editing and managing your business account information

Once your business account has been confirmed and we’ve activated it you can edit your details and add or remove people from the account.

Making changes

Click on your user icon in the top right-hand corner of the page and click on Business settings in the drop down menu. Here’s where you can change your business details like its trading name, physical and postal address, contact details, GST number and bank account number.
You can also add more farms, agents and plants to your business account. Go to the farms/agents/plant tab on your business account page and click on the Add farm/agent/plant link to add a new farm, agent or plant. There is no limit to how many you can add.

Managing team members on your business account

If you have the Owner or Business admin permission level on the business account, you can add other users and manage what they can do. For example, if you hire a new staff member, you can connect him or her to your business account or remove those that you don’t want to have access anymore.
There are five different levels of permission:
  • Owner – can view and edit all aspects of the business, which includes all settings and other member settings. They can also transact from all farms/agents/plants connected to this business account.
  • Business admin – can view and edit all aspects of the business, with the exception of the GST and bank account number for the business. They can also view and edit other members’ access rights except for the Owners. They can also transact from all farms/agents/plants connected to this business account.
  • Admin – can view, edit and transact for all farms/agents/plants that they have been given access to.
  • Trader – can view and transact for all farms/agents/plants that they have been given access to.
  • Viewer – can view all farms/agents/plants that they have been given access to.
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